User Experience Clinic

got jank?

Have you ever looked at your website and wondered why…

• the site feels sluggish and bloated
• you have to wait ages for images to load
• fonts change a couple seconds after you start reading
• clicking the back button doesn’t take you to your previous location, or takes you back to the wrong location
• the page jumps around when you scroll even a little bit… or things move very slowly even though you’re scrolling a lot
• spacing and text sizes are inconsistent and unprofessional
• you can’t use a keyboard to navigate your menu
• the image you chose for your blog post doesn’t show up when people share your article on social media
• things are popping up that weren’t popping up a month ago
• you’re afraid to edit the site or add new content because you might break something
• your digital properties feel like a caricature of your organization
• very few people are visiting your site or…
• people visit your site but don’t convert into paying customers and…
• those that do have to fight so hard just to give you their money?

or why…

• the developer you hired isn’t responding
• you don’t understand what they’re doing with the time they’re charging you
• everything always needs to be redesigned or rewritten
• the agency that launched your new site assigned a new team to your account a month later and (as thanks for your business!) they’re giving you worse service
• you have to hire someone else to fix what the previous person was supposed to do right the first time
• everything digital is constantly getting in the way of you doing your best work

You’ve suffered long enough! Hire us to sort it all out.

your broken website is costing you

We both know it’s true, because we experience it all the time ourselves. We click away at the slightest hiccup when we know what we’re looking for can be found elsewhere with less hassle. Or we persist despite the poor experience because we’re committed to support a local company or service provider. And we know they’d be so much more successful if only their website worked!

How many people have turned away from becoming your paying customers, clients, or engaged community members because they started to wonder if you didn’t even want them? If your analytics aren’t configured to tell you, Typefirst can help with that, too.

let us help

We’re experienced designers and developers who knows how to create digital experiences that your users want… the kind that get out of the way and let them use your product or website without friction and wasted effort.

With our expert understanding of how web browser rendering works and experience engineering for performance, we can fix everything from obvious errors to subtle annoyances in an array of platforms and frameworks (including React, native JavaScript, WordPress, and others).

Not sure if we’d be able to help your system? Get in touch for a free consultation and let us take a look.